Terms And Conditions

Training And Coaching Services

For the purposes of these terms and conditions, ‘the client’ refers to the individual or company booking a coaching or training session with Alice Fewings. The ‘coach or trainer’ refers to Alice Fewings, Director. A ‘session’ refers to both training and coaching services provided by Alice Fewings. 

By booking in a coaching or training session with Alice Fewings you, as the client, agree to the following terms and conditions. 

For individual one-off coaching/training sessions:

These sessions will address specific issues, challenges or desired outcomes specified by the client. 

For ongoing coaching/training sessions:

Either the client or the coach/trainer is able to exit the working relationship without giving any reason, subject to appropriate notice being given.

It is the client’s responsibility to:

  • Attend coaching sessions as agreed 

  • Select topics for discussion 

  • Set and pursue meaningful goals

It is the coach/trainer’s responsibility to:

  • Manage the coaching/training process (including timekeeping) 

  • Provide advice, support and guidance to the client relating to their topics and goals which are set

  • Provide accountability to the goals and milestones that are set

  • Maintain confidentiality 

 Rescheduling coaching/training sessions

Coaching and training sessions can be rescheduled by either the client or the coach/trainer with 24 hours-notice. After this time, rescheduling appointments is at the discretion of Alice Fewings. 

You can cancel the coaching or training session with a full refund if cancellation is made up to 24 hours prior to the scheduled session. After this time, refunds are not available, but the session can still be rescheduled. 

If you need to reschedule a session, please attempt to give 24 hours or more notice. Alice will attempt to find another suitable time for your session.

Should the client not show up to the scheduled session, without providing due notice, Alice Fewings reserves the right to take full payment for the session.

If you have any further questions about our terms and conditions, please email alice@alicefewings.com.